Onboarding agents ask visitors how their session was

· Marius Virbičianskas

When a visitor closes a conversation they started with your Onboarding agent, a short question appears where they closed it: "How was your session?", with a thumbs up and a thumbs down. Answering is optional, and the question goes away by itself after a few seconds.

The question "How was your session?" with thumbs down and thumbs up buttons

A visitor who answers isn't asked again for an hour. We're collecting the answers now, and they'll appear on your session pages in an upcoming release.

For AI agents: a clean Markdown version is available at /changelog/2026-10-14-onboarding-agents-ask-visitors-how-their-session-was.md.