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Demo agents ask visitors how their demo was

16 October 2026 · Marius Virbičianskas

When a demo ends, your Demo agent now asks "How was your session?" before its end screen. Visitors answer Good or Not good and can tell you why in their own words.

The question "How was your session?" with Good selected and the visitor's comment about what they liked
  • An optional comment. After either answer, visitors can say what they liked or what could have been better. They can change their answer until they send a comment, or skip straight to the end screen.
  • On the session page. The transcript quotes the comment under the visitor's answer.
  • In exports and connected agents. The CSV export has a new feedback_comment column, and agents you connect through MCP see the comment on each session.
  • On the Overview tab. The Visitor satisfaction card and the Feedback filter now cover your Demo agents too.
A demo transcript ending with "Visitor gave a thumbs up" and the visitor's comment quoted below it

A visitor who answers one of your Demo agents isn't asked again by any of them for an hour.

For AI agents: a clean Markdown version is available at /changelog/2026-10-16-demo-agents-ask-visitors-how-their-demo-was.md.

Handhold (“Handhold”) provides technology and AI-powered agents designed to help businesses engage visitors, qualify inbound leads, deliver personalized product experiences, and guide users through onboarding. Handhold is a software platform and does not provide sales, marketing, legal, or advisory services.

Any customer interactions, product information, or recommendations generated through Handhold agents are based on the configuration and data provided by the customer. Handhold does not control, verify, or guarantee the accuracy, completeness, or suitability of any information presented through its platform. By using this website or the Handhold platform, you acknowledge that all content is provided for informational and operational purposes only and agree to our Terms of Use and Privacy Policy.

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