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Page-specific suggestions for your Onboarding agent

9 October 2026 · Marius Virbičianskas

Your Onboarding agent can now offer suggestions you write, for every page of your product or for specific pages, the same way Q&A agents do. Someone on your billing page can see "How do I change my plan?", while everywhere else your default suggestions apply.

An Onboarding agent's suggested messages, with a page-specific override for the visitors page
  • Where to set them. In the agent's Knowledge & Content tab, under Initial suggested messages, add up to three suggestions for every page, and page-specific overrides such as /billing.
  • Until you add any. Pages without suggestions of your own keep the built-in ones, such as "Explain this page".
  • In the chat bar. The bar's placeholder cycles through your suggestions for the page the visitor is on.

For AI agents: a clean Markdown version is available at /changelog/2026-10-09-page-specific-suggestions-for-onboarding-agents.md.

Handhold (“Handhold”) provides technology and AI-powered agents designed to help businesses engage visitors, qualify inbound leads, deliver personalized product experiences, and guide users through onboarding. Handhold is a software platform and does not provide sales, marketing, legal, or advisory services.

Any customer interactions, product information, or recommendations generated through Handhold agents are based on the configuration and data provided by the customer. Handhold does not control, verify, or guarantee the accuracy, completeness, or suitability of any information presented through its platform. By using this website or the Handhold platform, you acknowledge that all content is provided for informational and operational purposes only and agree to our Terms of Use and Privacy Policy.

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