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Page-specific initial suggestions

4 September 2026 · Sander Rõuk

Q&A agents can now open with suggestions that match the page the visitor is on. Someone reading your pricing page sees pricing questions, someone in your docs sees getting-started questions, and everywhere else the default set applies.

The Q&A agent on the blog suggesting what to read first

How it works:

  • The initial suggested messages you already configure remain the default for every page.
  • Add optional page-specific overrides under Knowledge & Content: a path such as /pricing with up to three suggestions of its own.
  • The most specific match wins. An override for /pricing also covers /pricing/teams, and / targets only your homepage.
  • Overrides are localisable like the rest of the agent: each language can carry its own suggestions, and anything untranslated falls back to English.
  • Suggestions follow the visitor as they browse. On single-page sites they update on navigation without any reload, and no embed changes are needed.
Configuring page-specific suggestions for the blog in the agent settings

For AI agents: a clean Markdown version is available at /changelog/2026-09-04-page-specific-initial-suggestions.md.

Handhold (“Handhold”) provides technology and AI-powered agents designed to help businesses engage visitors, qualify inbound leads, deliver personalized product experiences, and guide users through onboarding. Handhold is a software platform and does not provide sales, marketing, legal, or advisory services.

Any customer interactions, product information, or recommendations generated through Handhold agents are based on the configuration and data provided by the customer. Handhold does not control, verify, or guarantee the accuracy, completeness, or suitability of any information presented through its platform. By using this website or the Handhold platform, you acknowledge that all content is provided for informational and operational purposes only and agree to our Terms of Use and Privacy Policy.

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