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Flexible product access for live browser demos

6 July 2026 · Sander Rõuk

Live browser demos run on a real account inside your product. Until now that meant one setup: webhooks that provision a throwaway account for every demo. The new Product access page under Data & connections now lets you choose how agents get in.

  • Provisioned accounts. Handhold calls your webhook to create a fresh, disposable account for each demo and cleans it up afterwards. The strongest isolation, unchanged from before.
  • Shared account via magic link or one-time password. Point agents at an existing demo account in your product that signs in with an emailed magic link or one-time password. No webhook integration to build: a short plain-English login script is all it takes.
  • Restricted mode for shared accounts. To avoid messing up your demo environment, shared-account demos are restricted to read-only navigation: the agent browses and demonstrates, but is instructed not to create, modify, or delete data. Keep in mind this is an AI agent: restricted mode greatly reduces the risk of unwanted changes, but can't fully eliminate it, so we recommend a dedicated demo account rather than a production one.
The Product access page with the available access options

For AI agents: a clean Markdown version is available at /changelog/2026-07-06-flexible-product-access-for-live-browser-demos.md.

Handhold (“Handhold”) provides technology and AI-powered agents designed to help businesses engage visitors, qualify inbound leads, deliver personalized product experiences, and guide users through onboarding. Handhold is a software platform and does not provide sales, marketing, legal, or advisory services.

Any customer interactions, product information, or recommendations generated through Handhold agents are based on the configuration and data provided by the customer. Handhold does not control, verify, or guarantee the accuracy, completeness, or suitability of any information presented through its platform. By using this website or the Handhold platform, you acknowledge that all content is provided for informational and operational purposes only and agree to our Terms of Use and Privacy Policy.

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