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Automations: turn demo data into action

3 June 2026 · Uku Tammet

When a session ends, Handhold can now act on what it learned, automatically. Connect your tools, pick a field and a condition, and the right follow-up happens on its own: a ticket filed, a channel pinged, no one watching the dashboard. Jira and Slack are the first integrations, with more on the way.

  • Connect your tools. One-click OAuth under Settings → Connections. Jira and Slack are available today, and we're adding more.
  • Trigger on any field. React to a collected or inferred field with a simple condition: is set, equals, doesn't equal, or contains (e.g. "Plan equals Enterprise" or "Use case is set").
  • Automatic follow-up. When a finished demo matches, Handhold runs the action with the session's details. Run as many automations as you like per session.

This is the first version, and we'll keep building on it over the next few weeks: more integrations to connect, plus the ability to customise what each ticket or message says so it matches your team's format.

The automations list with a Jira and a Slack automation

For AI agents: a clean Markdown version is available at /changelog/2026-06-03-automations-turn-demo-data-into-action.md.

Handhold (“Handhold”) provides technology and AI-powered agents designed to help businesses engage visitors, qualify inbound leads, deliver personalized product experiences, and guide users through onboarding. Handhold is a software platform and does not provide sales, marketing, legal, or advisory services.

Any customer interactions, product information, or recommendations generated through Handhold agents are based on the configuration and data provided by the customer. Handhold does not control, verify, or guarantee the accuracy, completeness, or suitability of any information presented through its platform. By using this website or the Handhold platform, you acknowledge that all content is provided for informational and operational purposes only and agree to our Terms of Use and Privacy Policy.

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