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Redesigned navigation

6 February 2026 · Marius Virbičianskas

This entry is over six months old. Some details and screenshots may no longer match the product.

We've reorganized the main sidebar navigation to make things easier to find. The old "Asset library" and "Settings" sections have been replaced with two new dedicated areas: Knowledge (housing knowledge sources and the asset library) and Customisation (for personas and styling). Organisation-level settings like data fields, team management, and account provisioning now live under a dedicated "Organisation settings" section accessible from the account menu. All tabbed pages also have smoother animated transitions between tabs.

The redesigned sidebar navigation The Organisation settings section

For AI agents: a clean Markdown version is available at /changelog/2026-02-06-redesigned-navigation.md.

Handhold (“Handhold”) provides technology and AI-powered agents designed to help businesses engage visitors, qualify inbound leads, deliver personalized product experiences, and guide users through onboarding. Handhold is a software platform and does not provide sales, marketing, legal, or advisory services.

Any customer interactions, product information, or recommendations generated through Handhold agents are based on the configuration and data provided by the customer. Handhold does not control, verify, or guarantee the accuracy, completeness, or suitability of any information presented through its platform. By using this website or the Handhold platform, you acknowledge that all content is provided for informational and operational purposes only and agree to our Terms of Use and Privacy Policy.

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