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Custom Slack notifications

24 November 2025 · Marius Virbičianskas

This entry is over six months old. Some details and screenshots may no longer match the product.

You can now set up a Slack webhook to customize your internal workflows, e.g. get notifications about incoming leads from your agents, under account settings → Notifications section.

The Notifications section in account settings Configuring the Slack webhook A lead notification posted to Slack

For AI agents: a clean Markdown version is available at /changelog/2025-11-24-custom-slack-notifications.md.

Handhold (“Handhold”) provides technology and AI-powered agents designed to help businesses engage visitors, qualify inbound leads, deliver personalized product experiences, and guide users through onboarding. Handhold is a software platform and does not provide sales, marketing, legal, or advisory services.

Any customer interactions, product information, or recommendations generated through Handhold agents are based on the configuration and data provided by the customer. Handhold does not control, verify, or guarantee the accuracy, completeness, or suitability of any information presented through its platform. By using this website or the Handhold platform, you acknowledge that all content is provided for informational and operational purposes only and agree to our Terms of Use and Privacy Policy.

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