The Inbound Q&A agent
· Uku Tammet
This entry is over six months old. Some details and screenshots may no longer match the product.
We've noticed that for some of our customers, the way they want to use Handhold is to set it up as a light touch explainer rather than a full on product demo. Our current agents haven't been ideal for that, so we're now testing the Inbound Q&A agent, a lighter way of answering questions that you can embed on your site:
It comes with its own backoffice, where you can control how the agent performs discovery and when it pushes visitors to take actions (like booking a call).
We've been working on a unified platform, that will let you use this agent to engage leads, convert them to full demos and from there have our agents onboard them inside your product. Please reach out if you'd like to try the above, as it's currently in closed testing.
For AI agents: a clean Markdown version is available at /changelog/2025-11-03-inbound-qa-agent.md.