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The Inbound Q&A agent

3 November 2025 · Uku Tammet

This entry is over six months old. Some details and screenshots may no longer match the product.

We've noticed that for some of our customers, the way they want to use Handhold is to set it up as a light touch explainer rather than a full on product demo. Our current agents haven't been ideal for that, so we're now testing the Inbound Q&A agent, a lighter way of answering questions that you can embed on your site:

The Inbound Q&A agent answering a question

It comes with its own backoffice, where you can control how the agent performs discovery and when it pushes visitors to take actions (like booking a call).

We've been working on a unified platform, that will let you use this agent to engage leads, convert them to full demos and from there have our agents onboard them inside your product. Please reach out if you'd like to try the above, as it's currently in closed testing.

For AI agents: a clean Markdown version is available at /changelog/2025-11-03-inbound-qa-agent.md.

Handhold (“Handhold”) provides technology and AI-powered agents designed to help businesses engage visitors, qualify inbound leads, deliver personalized product experiences, and guide users through onboarding. Handhold is a software platform and does not provide sales, marketing, legal, or advisory services.

Any customer interactions, product information, or recommendations generated through Handhold agents are based on the configuration and data provided by the customer. Handhold does not control, verify, or guarantee the accuracy, completeness, or suitability of any information presented through its platform. By using this website or the Handhold platform, you acknowledge that all content is provided for informational and operational purposes only and agree to our Terms of Use and Privacy Policy.

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