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Custom demo personas

13 October 2025 · Uku Tammet

This entry is over six months old. Some details and screenshots may no longer match the product.

We've just added a new tab to your settings, where you can set up personas:

The new personas settings tab

You can set up and use these personas in demos to customize how your agent sounds and what their personality is like.

The voices right now are only reflected in English, and the personality side is quite toned down while we carefully gather feedback.

We have a new default persona, Holly, that sounds a little different and more human than before. We hope you'll love her!

We now also support custom ElevenLabs voices for English, please get in touch when you want a specific ElevenLabs voice.

For AI agents: a clean Markdown version is available at /changelog/2025-10-13-custom-demo-personas.md.

Handhold (“Handhold”) provides technology and AI-powered agents designed to help businesses engage visitors, qualify inbound leads, deliver personalized product experiences, and guide users through onboarding. Handhold is a software platform and does not provide sales, marketing, legal, or advisory services.

Any customer interactions, product information, or recommendations generated through Handhold agents are based on the configuration and data provided by the customer. Handhold does not control, verify, or guarantee the accuracy, completeness, or suitability of any information presented through its platform. By using this website or the Handhold platform, you acknowledge that all content is provided for informational and operational purposes only and agree to our Terms of Use and Privacy Policy.

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