Session pages now say who the visitor is and what they wanted
· Artur Jürgenson
When the visitor wrote or said something, the top of the session page now says who they are and what they wanted, followed by a short summary of the conversation: the same text your Slack automations post.
- In your automations. The Summary session detail now sends this summary, in English, instead of the recap visitors see under See what we covered. Sessions where the visitor didn't write or say anything send no Summary, so check any CRM workflow that reads it.
- In exports and connected agents. The CSV export has
summary_headlineandsummary_textcolumns, and agents you connect through MCP see the summary on each session.
For AI agents: a clean Markdown version is available at /changelog/2026-10-28-session-pages-say-what-visitors-wanted.md.