• Sign in
  • Try for free
Back

Your AI app can now edit workflows and assets

9 November 2026 · Uku Tammet

AI apps you connect to Handhold, such as Claude or ChatGPT, can now change more of what your agents show and say. When the transcripts show that an agent picks the wrong workflow or shows a video at the wrong moment, the app can fix it directly.

  • Workflows. The app can add a workflow with its steps, change when the agent uses it and what each step does and says, and remove or reorder workflows and steps.
  • Assets. The app can choose which assets an agent shows and when, and change an asset's name, description, sound setting and translations. Before changing an asset, it can tell you which agents use it.
  • Website knowledge. The app can see when your website was last read and why a scrape failed, and read the website again after you've updated it.

Changing assets needs a new edit option for assets, which you choose when you connect an app. Existing connections keep the access you approved, so connect the app again to give it the new option.

The access options on the page for connecting an app to Handhold, with view and edit chosen for agents, knowledge and assets

For AI agents: a clean Markdown version is available at /changelog/2026-11-09-your-ai-app-can-now-edit-workflows-and-assets.md.

Handhold (“Handhold”) provides technology and AI-powered agents designed to help businesses engage visitors, qualify inbound leads, deliver personalized product experiences, and guide users through onboarding. Handhold is a software platform and does not provide sales, marketing, legal, or advisory services.

Any customer interactions, product information, or recommendations generated through Handhold agents are based on the configuration and data provided by the customer. Handhold does not control, verify, or guarantee the accuracy, completeness, or suitability of any information presented through its platform. By using this website or the Handhold platform, you acknowledge that all content is provided for informational and operational purposes only and agree to our Terms of Use and Privacy Policy.

Handhold

Sign inContact usCareers

Legal

Privacy policyCookie policyResponsible disclosure