---
title: See how visitors rated their onboarding sessions
date: 2026-10-15
slug: see-how-visitors-rated-their-onboarding-sessions
author: Marius Virbičianskas
---

Your visitors' answers to "How was your session?" now appear on the session page, in the CSV export and for agents connected through MCP.

![A session page with the Visitor feedback card next to session duration, interactions and outcomes](/changelog/see-how-visitors-rated-their-onboarding-sessions/visitor-feedback.webp)

- **Session page.** The Visitor feedback card shows Positive or Negative, and the transcript ends with the visitor's answer. Sessions without an answer show N/A.
- **CSV export.** A new `feedback` column holds `THUMBS_UP` or `THUMBS_DOWN`, and stays empty when the visitor didn't answer.
- **Connected agents.** Agents you connect through MCP see the answer on each session.