---
title: Links in agent messages are now clickable
date: 2026-10-14
slug: links-in-agent-messages-are-clickable
author: Artur Jürgenson
---

When an agent shares a web address or an email address in chat, visitors can now click it instead of copying it. Web pages open in a new tab, so the conversation stays where it was, and email addresses start a new email.

This works in Onboarding and Inbound Q&A agent chats and in the summary at the end of a demo. Web addresses that start with `https://`, `http://` or `www.` become links.