---
title: Book a meeting or jump into a demo, mid-conversation
date: 2026-07-23
slug: book-a-meeting-or-jump-into-a-demo-mid-conversation
author: Sander Rõuk
---

Two new ways for your agents to move a conversation forward at the exact moment a visitor is ready, without having to leave the conversation.

## Book meetings right inside the session

Demo and Inbound Q&A agents can now book a meeting for your visitor without leaving the conversation. When the moment is right (a qualified lead, a question that needs a human), the agent opens a calendar right in the session, the visitor picks a time, and the meeting lands in your calendar.

- **Connect [Cal.com](https://cal.com) or Calendly.** Both join as connections under Data & connections → Connections. Connect whichever one your team runs on.
- **Add a booking action to your agent.** Pick the event type visitors should book, give the action a label, and optionally tell the agent when it should offer it.
- **Visitors book in the moment.** The agent shows real availability in the visitor's own timezone. They pick a slot, leave their name and email, and the invite goes out through your booking provider just like any other booking.
- **Works in voice demos too.** The agent knows the second the booking is confirmed and carries the conversation on from there.

## Turn a Q&A conversation into a live demo

Sometimes the best answer to a visitor's question is "let me just show you." Your Inbound Q&A agent can now offer to start an interactive demo mid-conversation and open it with a single click, right there on the page the visitor is already on.

- **Offer a demo at the right moment.** Add a _Start a demo_ action to your inbound agent and pick which demo agent it hands off to. Optionally tell the agent when it should bring it up.
- **The context comes along.** Everything the visitor shared in the Q&A carries into the demo. Qualification questions they've already answered disappear from the demo's start screen, so nobody answers the same question twice.
- **No pressure.** If the visitor skips the offer and changes their mind later, they can just ask and the agent will bring it back.

![A meeting booking calendar open inside an agent session](/changelog/book-a-meeting-or-jump-into-a-demo-mid-conversation/booking.webp)