---
title: Smoother, more reliable onboarding
date: 2026-06-02
slug: smoother-more-reliable-onboarding
author: Uku Tammet
---

We've made a round of improvements to the in-product onboarding agent so it guides visitors more smoothly and reliably.

- **Takes you to the page.** When you ask about a page, the agent is now better at navigating there rather than just pointing at the menu item.
- **Waits for the page to load.** It tries to hold its answer until the page has finished loading, so it's less likely to respond before content has appeared.
- **Scroll cue for off-screen steps.** When it points to something scrolled out of view, you'll see a "Scroll up / Scroll down" cue showing which way to go.
- **Type a reply any time.** You can write back even while the agent is highlighting part of the page.
- **More natural offers.** Workflow suggestions are phrased as a simple question ("Can I walk you through it?"), and the agent handles a stalled step more gracefully.